I am complaining about the KFC store location *** in Detroit on gratiot and mt Elliott...

GetHuman-iamletic's customer service issue with KFC from August 2018

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The issue in GetHuman-iamletic's own words
I am complaining about the KFC store location *** in Detroit on gratiot and mt Elliott Almost every time I come to this location they don’t have what I want and I’m forced to wait **-** min. I ordered the * pcs white meal for the *nd time today! I was told once again that they did not have any wings in spicy. But I could take a leg or thigh instead. If I wanted dark meat I would have ordered it. When I asked for another option. I was told that was the only option or i could get original again not what I ordered. But I have to wait ** min for * wing to be cooked needless to say I was pissed off because this is the *nd time that I have come here and they don’t have what I want. Even worse why would you ask me to wait **min on one spicy wing? They could have offered me two tenders and or a spicy breast in replace of the wing etc. KFC needs to work on its customer service and work coming up with better policy when they don’t have what the customer wants instead of asking customers to wait **plus min for one wing. It is really outrageous!

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KFC

Customer service issue
Reported by GetHuman-iamletic
Aug 24th, 2018 - 3 years ago
Fixed
Seen by 6 customers so far
Similar issue to 408 others
0 customers following this
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Timeline

GetHuman-iamletic started working on this issue
Aug 24th, 2018 11:16pm
GetHuman-iamletic indicated the issue is not fixed yet.
Aug 25th, 2018 1:25am
GetHuman-iamletic indicated the issue is not fixed yet.
Aug 28th, 2018 7:44am
GetHuman-iamletic indicated the issue is not fixed yet.
Aug 29th, 2018 7:05pm

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