I would like to have a claim number for * months guarantee, I sent e-mail *times, no ex...

GetHuman-treiko's customer service issue with K-Swiss from September 2018

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The issue in GetHuman-treiko's own words
I would like to have a claim number for * months guarantee, I sent e-mail *times, no exact reply, I called customer service, talked with Shana, Shana told me ,*I can send without a claim number, but without a claim number you will return without inspect, could you give me a claim number, otherwise I will legally report the happening.
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K-Swiss

Customer service issue
Reported by GetHuman-treiko
Sep 18th, 2018 - a mon ago
I have an issue with K-Swiss too
Not resolved
Seen by 2 customers so far
Similar issue to 40 others
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Timeline
GetHuman-treiko started working on this issue
Sep 18th 4:33pm