I initially emailed K-Swiss on July * and have received no response. My email read as...
GetHuman-janevanc's customer service issue with K-Swiss from July 2018
14 views | 17 similar | 0 following
Help with my K-Swiss issue
GetHuman-janevanc's next move: call K-Swiss.
The best way to get your problem resolved is to tap the button below to start calling K-Swiss. We will check on you later to see if it's fixed or needs to be escalated.
I initially emailed K-Swiss on July * and have received no response. My email read as follows:***I ordered a pair of Women’s BigShot Light * tennis shoes from your website (order number *********) on March **th. I am a new Pickleball player and have been wearing these shoes twice a week to play since they arrived in early April. Unfortunately, the soles have worn quite poorly as you can see from the attached picture. Given that I have not worn them frequently and as a beginner, my play has not been very hard, I strongly feel that two and a half months is far too short a time for them to have worn out. Therefore, I am writing to request a replacement pair if possible. Thank you for your consideration.**Now I have product quality and customer service issues both with K-Swiss
GetHuman-janevanc did not yet indicate what K-Swiss should do to make this right.
I have an issue with K-Swiss too
How GetHuman-janevanc fixed the problem
We are waiting for GetHuman-janevanc to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.