Phone Numbers Contact Information Customer Service Fix Common Issues Local Listings Get the App

So I have downloaded my license to my documents and my desktop and for some reason I cannot attach them. Can I email it to you?? I so please provide the email to use. Thanks so much!

GetHuman-bstopyra's Order Verification issue with Juul from April 2020

Help with my Juul issue

First: share to improve GetHuman-bstopyra's odds

Strength in numbers! Companies respond better when others are watching.

The issue in GetHuman-bstopyra's own words

I have downloaded my drivers license both in my documents and my desktop and I cannot attach either file for my age verification. I don't have a camera on my computer. Can you assist me with this. Again, I am ** years old and have ordered pods from Juul many many times!! Thank you

GetHuman-bstopyra did not yet indicate what Juul should do to make this right.

I have an issue with Juul too

How GetHuman-bstopyra fixed the problem

We are waiting for GetHuman-bstopyra to fix the problem and share the solution with the rest of us customers.

Please help with my Juul issue

Prefer a step by step guide?

We've taken the time to write instructions for how to solve some of the most common Juul customer problems.

How Do I Recover My Account Access with Juul?What do I do if I'm having problems with defective JUUL pods?Can you return a broken JUUL?

Find similar issues & fixes

Follow other customers in the midst of the same issue or find a prior solution.

Hi ***I have problem with my Juul I cannot change My juul pods are leaking. *** pods in the package have leaked into my juul.I have two juuls and both are busting my pods open and leaking the juice out. I n...I’m writing to ask how things are going as far as getting the mint flavor back on...now that massachusetts has lifted the ban on vape product why can't you ship them?The light constantly flashes different colours when not in use My Juul pods keep leaking everywhere this is my *th pod in a month Hello this is Katrina again anyways if I can maybe just get another one I'll send...I recently bought a juul from a tobacco store in a different county, and it stopp...My devices are giving my grief about charging lately. Is there a way to put in a...

Do you have a customer issue as well?

We can help you get Juul's attention and get better help faster. Tap below to get started.

Having Juul issues too?

Get tips from pros & other customers, and get it handled faster:

Write out your issue and how you'd want it fixed...For better results, write at least 100 characters

Your emailThis email address isn't valid

Juul

Order Verification issue

Reported by GetHuman-bstopyra

Apr 23rd, 2020 - 10 months ago

I have an issue with Juul too

Not resolved

Seen by 17 customers so far

Similar issue to 1009 others

0 customers following this

Items needed

Username

Password

Email address on the account