What happened? I'll tell you what happened. You decided to target young teenagers and...

GetHuman3362687's customer service issue with Juul from August 2019

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The issue in GetHuman3362687's own words
What happened? I'll tell you what happened. You decided to target young teenagers and LIED and LIED about how "safe" your product was and how it wasn't like smoking at all. oh and the flavors!!! So wonderful to kids who find smoking disgusting - but THIS, oh THIS isn't smoking at all, you told them. Now my incredibly bright son is hooked on your god damned product and believes he can't function without it. It has messed with his brain so much that he's not even the same kid anymore. I hate you with all of my soul, with every cell in my body. You value the dollar over integrity - you value nothing worth living for. I don't know how you convince yourselves that it isn't your fault. You did as much work as you could to figure out how to get into the minds of the young and impressionable, and you succeeded. You have killed my son. I will make sure to find a way to make you see that and answer to that. And if you stopped enjoying your money long enough to actually see through the horrible lies, and if you have a child and you decided to truly look at your child and thank god yours doesn't "Juul", I hope you'll finally see that what you have done is irresponsible at the least and murderous at the worst. May you never rest peacefully, as you have ruined my son, his future, and our family.

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Juul

Customer service issue
Reported by GetHuman3362687
Aug 3rd, 2019 - 3 years ago
Not resolved
Seen by 15 customers so far
Similar issue to 6055 others
0 customers following this

Timeline

GetHuman3362687 started working on this issue
Aug 3rd, 2019 4:03pm
GetHuman3362687 indicated the issue is not fixed yet.
Aug 6th, 2019 8:52pm
GetHuman3362687 indicated the issue is not fixed yet.
Aug 9th, 2019 1:57am