Let me start by saying that I have quit smoking cigarettes and am exclusive to Juul. I...

GetHuman-ronswhit's Problem With the Pods issue with Juul from August 2019

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The issue in GetHuman-ronswhit's own words
Let me start by saying that I have quit smoking cigarettes and am exclusive to Juul. I love the product and have purchased a second device. Obviously, my favorite is the classic tobacco *.*.****This isn't without issue though. I purchase a * pack every *-* days so this is kinda expensive. I think for every ** pods * will leak quite badly. I finally made a claim after * of the * in my pack leaked.***I was shocked when they sent me a * pack and * of these leaked too. First I was unhappy that it was a * pack when it was replacing a * pack, but to have * leak so bad from the top was quite upsetting.***This is my JUUL Case *********from the leaking pods. I tried to reach out in the email from the claim but it kept coming back. I'm hoping you can help. I have followed the instructions exactly how they're laid out and for the most part there's zero issue. I'm not sure why some leak and some don't. Some leak on top and some on the bottom. I have realized that if I take the pod out of the device at night time it seems better but that's not always the case. Can you please find out why they didn't send me the * pack that had an issue and if there's anything that can be done about the pods leaking? I'd be very Grateful if you could help. I'm very loyal to juul now and I hope to have that same loyalty in return.*****Thanks so much,****Ron Whiting******-***-****

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Juul

Problem With the Pods issue
Reported by GetHuman-ronswhit
Aug 2nd, 2019 - 3 years ago
Not resolved
Seen by 38 customers so far
Similar issue to 6035 others
0 customers following this

Timeline

GetHuman-ronswhit started working on this issue
Aug 2nd, 2019 4:43pm