I ordered * packs of * pods each, randomly the order was "updated" to * pods and * pack...

GetHuman3354242's customer service issue with Juul from August 2019

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The issue in GetHuman3354242's own words
I ordered * packs of * pods each, randomly the order was "updated" to * pods and * packs delivered but the same price for auto ship. So why did I pay the same price for * LESS PODS than I originally ordered yet still be charged the PRICE OF * PODS. I am extremely dissatisfied and disgusted that this company would ***** a customer over like this for a couple bucks. If I had known I was only getting * pods in one shipment I wouldn't have wasted my time and money using authorship. Why would my order be changed from something with MORE pods to less for MORE money. I'm disgusted and honestly very pissed off with the service. I ordered * packs of * pods for auto ship and randomly without my consent it was changed to * packs of * pods? That's half the amount for twice the price??? That's a scam to say the absolute least when I'm paying for the price of DOUBLE the amount shipped.

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Customer service issue
Reported by GetHuman3354242
Aug 2nd, 2019 - 3 years ago
Not resolved
Seen by 9 customers so far
Similar issue to 6024 others
0 customers following this

Timeline

GetHuman3354242 started working on this issue
Aug 2nd, 2019 5:50am