Hi, this is just a confirmation email. I am trying to confirm your leak policy with pod...

GetHuman-cjdoornh's customer service issue with Juul from May 2019

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The issue in GetHuman-cjdoornh's own words
Hi, this is just a confirmation email. I am trying to confirm your leak policy with pods. Every pack is supposed to leak and ruin my juul while also coating my fingers and lips with sticky and pungent nicotine juice, right? I am just trying to make sure that the pods are supposed to do this. The last ** packs of pods I have purchased have followed this procedure. I wanted confirmation from Juul as this seems to be the new standard. Also, can you make them more expensive than they already are? I like getting less value on the products I buy. FYI, maybe you should provide a pack of latex gloves with your pods. This should fix the nicotine juice coating on my fingers every time i touch the pod problem I am having. Seriously, couldn't make a more inferior product. You should be vastly ashamed of yourselves.

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Customer service issue
Reported by GetHuman-cjdoornh
May 20th, 2019 - 2 years ago
Not resolved
Seen by 14 customers so far
Similar issue to 4658 others
0 customers following this

Timeline

GetHuman-cjdoornh started working on this issue
May 20th, 2019 3:34pm
GetHuman-cjdoornh indicated the issue is not fixed yet.
May 21st, 2019 2:45pm