Good morning! I love my juul! My question is can I exchange the pods I order that haven...

GetHuman-bshortst's customer service issue with Juul from May 2019

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The issue in GetHuman-bshortst's own words
Good morning! I love my juul! My question is can I exchange the pods I order that haven't been opened? I ordered the juul starter kit & my favorite is the Virginia Tobacco but I also order the Creme to get the free shipping. I tried that in the starter pack with the other's. The Virginia Tobacco is my favorite & helping me greatly! Since starting with the juul I haven't had a cigarette & my * children are very proud of me ***Thank you for your time!*Bonnie Bounds
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Customer service issue
Reported by GetHuman-bshortst
May 10th, 2019 - a mon ago
I have an issue with Juul too
Seen by 4 customers so far
Similar issue to 4513 others
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GetHuman-bshortst started working on this issue
May 10th 1:42pm
GetHuman-bshortst indicated the issue is not fixed yet.
May 10th 6:34pm
GetHuman-bshortst confirmed the issue is fixed. Hooray!
May 13th 4:49pm