I was given a Juul months ago from a friend to try and lost it shortly after. So I fin...

GetHuman2879393's customer service issue with Juul from May 2019

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I was given a Juul months ago from a friend to try and lost it shortly after. So I finally bought my own. When I went to take the Juul survey available I said I bought my first juul **plus days ago because I had one for like * days a couple months ago. I figured it was a question to see how many people have to replace them ... not realizing it had to do with the current juul I bought. (Because it said first in bold and technically that was) So I’m unable to complete the survey. I’ve never taken the Juul survey and just got it a couple days ago (Sunday to be exact) I was wondering if I could have a chance to participate in it. Thanks for your help* love your products
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Juul

Customer service issue
Reported by GetHuman2879393
May 7th, 2019 - 2 mons ago
I have an issue with Juul too
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Seen by 4 customers so far
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GetHuman2879393 started working on this issue
May 7th 1:59pm
GetHuman2879393 confirmed the issue is fixed. Hooray!
May 7th 6:23pm