I recently purchased two packs of *.*% cool mint pods from a location in Queens, New Yo...

GetHuman-leesharo's Problem With the Pods issue with Juul from April 2019

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The issue in GetHuman-leesharo's own words
I recently purchased two packs of *.*% cool mint pods from a location in Queens, New York. I put in one new pod from one of the packs and at first glance I noticed that the wicks were very long. Then in the insertion, I saw that it was very hard to put the pod into my juul. When I tried to pull it, it seemed as though there was a lot of resistance and I wasn't getting any smoke. I tried another pod from the same back and had the same problem. Then I thought it would just be the pack, so I opened up the second pack and tried a pod, but again had the same issue. After three failed attempts, I tried to put in a friends pod without any issues. I spent a lot of money on these pods, about $** each and I do not want to smoke them if they do not work and they burn in my throat. Is there something you can do to help me with this, either sending me two new packs or a refund.

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Problem With the Pods issue
Reported by GetHuman-leesharo
Apr 15th, 2019 - 2 years ago
Seen by 8 customers so far
Similar issue to 4020 others
0 customers following this
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GetHuman-leesharo started working on this issue
Apr 15th, 2019 9:29pm
GetHuman-leesharo indicated the issue is not fixed yet.
May 5th, 2019 2:58pm

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