I recently bought a juul in the state I live in, Pennsylvania. I’m **, which is the leg...
GetHuman2598745's customer service issue with Juul from March 2019
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The issue in GetHuman2598745's own words
I recently bought a juul in the state I live in, Pennsylvania. I’m **, which is the legal age to purchase tobacco here. I want to register my juul for a warranty, but the age verification page won’t let me enter **** as my birth year. **** is the highest it goes. Juul’s website says they will still provide warranties for ** year olds in permitting states, but they must past age verification first. That’s impossible when juul only allows *** to verify their age.
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