I want to know and understand why JUUL is not honoring the promotion on the card that c...

GetHuman2634885's customer service issue with Juul from March 2019

Help with my Juul issue
The issue in GetHuman2634885's own words
I want to know and understand why JUUL is not honoring the promotion on the card that comes inside the box when you first purchase the JUUL starter kit* a $** Visa e-Gift Card. This is for the online survey, however, the survey is NOT accessible for whatever reason. Despite the fact that JUUL is a great product, the commitment to honesty and integrity should also be paramount for the sake of the consumer* hence, JUUL should honor the promotion, and*or cease and desist the inclusion of the promotion if it’s not being honored.
Honor the promotion
I have an issue with Juul too
How GetHuman2634885 fixed the problem
I want to know and understand why JUUL is not honoring the promotion on the card that comes inside the box when you first purchase the JUUL starter kit* a $** Visa e-Gift Card. This is for the online survey, however, the survey is NOT accessible for whatever reason. Despite the fact that JUUL is a great product, the commitment to honesty and integrity should also be paramount for the sake of the consumer* hence, JUUL should honor the promotion, and*or cease and desist the inclusion of the promotion if it’s not being honored. I would like for Juul to honor their promotion and send me the $** e-Gift card as promised.
Please help with my Juul issue
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Juul

Customer service issue
Reported by GetHuman2634885
Mar 29th, 2019 - 6 mons ago
I have an issue with Juul too
Fixed
GetHuman2634885 shared how to fix
Seen by 21 customers so far
Similar issue to 3659 others
0 customers following this
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Timeline
GetHuman2634885 started working on this issue
Mar 29th 7:04pm
GetHuman2634885 indicated the issue is not fixed yet.
Mar 30th 9:33pm
GetHuman2634885 indicated the issue is not fixed yet.
Mar 30th 9:34pm
GetHuman2634885 indicated the issue is not fixed yet.
Mar 30th 9:35pm
GetHuman2634885 indicated the issue is not fixed yet.
Mar 30th 9:36pm
GetHuman2634885 indicated the issue is not fixed yet.
Mar 30th 9:37pm
GetHuman2634885 indicated the issue is not fixed yet.
Mar 30th 9:38pm
GetHuman2634885 confirmed the issue is fixed. Hooray!
Mar 30th 9:39pm
GetHuman2634885 indicated the issue is not fixed yet.
Mar 31st 7:50pm
GetHuman2634885 indicated the issue is not fixed yet.
Mar 31st 7:52pm
GetHuman2634885 indicated the issue is not fixed yet.
Mar 31st 10:53pm
GetHuman2634885 indicated the issue is not fixed yet.
Apr 1st 7:13pm
GetHuman2634885 indicated the issue is not fixed yet.
Apr 1st 7:16pm