I purchased a juul starter kit at my local gas station around * weeks ago. The last wee...
GetHuman2459785's customer service issue with Juul from March 2019
Help with my Juul issue
First: share to improve GetHuman2459785's odds
Strength in numbers! Companies respond better when others are watching.
Did we steer you to the right help?
Waiting to see if GetHuman2459785 got the right customer help using our suggestion.
Before contacting them, items GetHuman2459785 may need:
Name, Email, Phone number or other identifying information
The issue in GetHuman2459785's own words
I purchased a juul starter kit at my local gas station around * weeks ago. The last week or so my juul has been lighting up when it’s just sitting on the table. When I charge it fully and goto bed I’ll wake up in the morning and the battery will be drained if not completely dead. Is there anyway I can return this under warranty and get a new juul starter kit? The other issue is it will not let me do a warranty request because I am only ** years old, in my state you can buy tobacco products at age **. Is there anything we can do to resolve the issue.
GetHuman2459785 did not yet indicate what Juul should do to make this right.
I have an issue with Juul too
How GetHuman2459785 fixed the problem
We are waiting for GetHuman2459785 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.