I purchased a juul starter kit at my local gas station around * weeks ago. The last wee...

GetHuman2459785's customer service issue with Juul from March 2019

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The issue in GetHuman2459785's own words
I purchased a juul starter kit at my local gas station around * weeks ago. The last week or so my juul has been lighting up when it’s just sitting on the table. When I charge it fully and goto bed I’ll wake up in the morning and the battery will be drained if not completely dead. Is there anyway I can return this under warranty and get a new juul starter kit? The other issue is it will not let me do a warranty request because I am only ** years old, in my state you can buy tobacco products at age **. Is there anything we can do to resolve the issue.
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Juul

Customer service issue
Reported by GetHuman2459785
Mar 12th, 2019 - 5 mons ago
I have an issue with Juul too
Not resolved
Seen by 10 customers so far
Similar issue to 3391 others
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Timeline
GetHuman2459785 started working on this issue
Mar 12th 10:02am