Just bought a Juul for my wife. Tried to lookup the pods to see what flavors they offer...

GetHuman-satstar's customer service issue with Juul from February 2019

3 views
 | 
3060 similar
 | 
0 following
Help with my Juul issue
First: share to improve GetHuman-satstar's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-satstar's next move: talk to Juul when they open.
Juul's call center is closed now. We will send GetHuman-satstar a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman-satstar may need:
Name, Email, Phone number or other identifying information
The issue in GetHuman-satstar's own words
Just bought a Juul for my wife. Tried to lookup the pods to see what flavors they offer. The website started asking for all my info to verify my age but for whatever reason wasn't able to verify and is now demanding I upload my drivers license. Any of their pages I try redirect me to the page to upload my ID. I can't even lookup their contact info. This is too much and I'm about to return their **** and go elsewhere!
GetHuman-satstar did not yet indicate what Juul should do to make this right.
I have an issue with Juul too
How GetHuman-satstar fixed the problem
We are waiting for GetHuman-satstar to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Juul customer problems.
How Do I Recover My Account Access with Juul?What do I do if I'm having problems with defective JUUL pods?Can you return a broken JUUL?
Do you have a customer issue as well?
We can help you get Juul's attention and get better help faster. Tap below to get started.
Having Juul issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-satstar fixes it.
This email address isn't valid

Juul

Customer service issue
Reported by GetHuman-satstar
Feb 17th, 2019 - 8 mons ago
I have an issue with Juul too
Not resolved
Seen by 3 customers so far
Similar issue to 3060 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-satstar started working on this issue
Feb 17th 7:24am