Hey, I am a very loyal customer of Juul. I have an account with y’all and everything, b...

GetHuman1974199's customer service issue with Juul from January 2019

2492 similar
0 following
Help with my Juul issue
First: share to improve GetHuman1974199's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1974199's next move: talk to Juul when they open.
Juul's call center is closed now. We will send GetHuman1974199 a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman1974199 may need:
Name, Email, Phone number or other identifying information
The issue in GetHuman1974199's own words
Hey, I am a very loyal customer of Juul. I have an account with y’all and everything, but the past two packs of pods I’ve purchased, (the fruit medley) the pods will leak from both the bottom, and the mouth piece. I bought me a pack yesterday and I’m already on my *rd pod due to leakage. I’m trying my best to quit chewing tobacco and this has helped me tremendously , but I can’t afford to keep buying pods and then continue to leak. Please email back, thanks
GetHuman1974199 did not yet indicate what Juul should do to make this right.
I have an issue with Juul too
How GetHuman1974199 fixed the problem
We are waiting for GetHuman1974199 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Juul customer problems.
How Do I Recover My Account Access with Juul?What do I do if I'm having problems with defective JUUL pods?Can you return a broken JUUL?
Do you have a customer issue as well?
We can help you get Juul's attention and get better help faster. Tap below to get started.
Having Juul issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1974199 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1974199
Jan 16th, 2019 - 9 mons ago
I have an issue with Juul too
Not resolved
Seen by 6 customers so far
Similar issue to 2492 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman1974199 started working on this issue
Jan 16th 4:40am