I have tried to get * packs of pods replaced, boths mango packs leaked all over the pla...

GetHuman1967560's customer service issue with Juul from January 2019

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The issue in GetHuman1967560's own words
I have tried to get * packs of pods replaced, boths mango packs leaked all over the plastic packaging and inside my juul and mouth, i bought a two pack from a smoke shop and thought it was their fault they were leaking but made a request anyway, they tell me i have to ship everything back at which point i had already thrown the leaky pods away... so i go to another store to buy a * pack of mango this time, hoping i just got a faulty pack last time, unfortunatly these leaked too, not in the package but all over my device and in my mouth... waste of ** dollars, I have been using juul consitently for * years now and mint never leaks, I know its not the device because I currently have a mint pod in it working fine. Please fix this as the replacement process online is a pain
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Customer service issue
Reported by GetHuman1967560
Jan 15th, 2019 - 9 mons ago
I have an issue with Juul too
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GetHuman1967560 started working on this issue
Jan 15th 6:50am
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Jan 15th 6:51am