I bought two packs of mango juul pods (* pack each) I bought them from a convinience st...

GetHuman-dotenla's customer service issue with Juul from January 2019

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The issue in GetHuman-dotenla's own words
I bought two packs of mango juul pods (* pack each) I bought them from a convinience store by me. I got home and tried one out, it did not taste right. It was a burnt non mango taste and the packaging was different. I believe I was sold fake pods, both boxes have the same numbers on them. I’m super upset and am not sure what to do at this point, they will not return them. I just want the REAL mango pods.. I have pictures and all of these fake pods, can you guys please send me some real ones? I have proof and all of the ones I bought.
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Juul

Customer service issue
Reported by GetHuman-dotenla
Jan 15th, 2019 - 9 mons ago
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GetHuman-dotenla started working on this issue
Jan 15th 12:38am