HELP! I spent a lot of money with u juul. Every device I get ends up not working and Po...

GetHuman1961313's customer service issue with Juul from January 2019

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The issue in GetHuman1961313's own words
HELP! I spent a lot of money with u juul. Every device I get ends up not working and Pods leaking. I recently claimed warranty on one of my devices and a pod leaked inside the device. Now I’m trying to claim another one and it’s telling me I have to wait ** days or send in my old one so they can test it then give me a answer before they send a new one. How can I just do what I did last time claim warranty and have them just mail me a new one?? ****
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Juul

Customer service issue
Reported by GetHuman1961313
Jan 14th, 2019 - 9 mons ago
I have an issue with Juul too
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Seen by 3 customers so far
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Timeline
GetHuman1961313 started working on this issue
Jan 14th 2:44pm