I received a juul starter kit for Christmas from my fiance. However, three of the four...

GetHuman1861284's customer service issue with Juul from December 2018

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The issue in GetHuman1861284's own words
I received a juul starter kit for Christmas from my fiance. However, three of the four pods in the starter kit, leak back into my mouth and inside my juul. He also purchased me a * pack of fruit pods and only one of them leak. The only issue I'm having with contacting juul directly is these were Christmas gifts. I just started using juul. I didn't know to keep the packaging. In the scurry to use and set the juul up ( I've wanted one forever so I was beyond excited) and I threw everything away after I read and understood the concept of the juul. This being said, I can send the pods back or whatever is needed. I really hope they're not all this faulty as again I have wanted one of these forever and I'm very let down at the quality of the pods I received.

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Juul

Customer service issue
Reported by GetHuman1861284
Dec 30th, 2018 - 2 years ago
Not resolved
Seen by 10 customers so far
Similar issue to 2220 others
0 customers following this

Timeline

GetHuman1861284 started working on this issue
Dec 30th, 2018 9:15am

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