My juul battery that I put my pods into is not hitting correctly. When I insert a pod t...

GetHuman1822040's customer service issue with Juul from December 2018

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The issue in GetHuman1822040's own words
My juul battery that I put my pods into is not hitting correctly. When I insert a pod the light does not always blink. Every time I try to get a drag off my device I get nothing but air. And when I do get a drag maybe * our kf every ** to ** trys, I just get juice in my mouth. I have had to purchase another device because I did not want to go back to cigarettes. But I would like this to be fixed by recieving another battery. I also have * maybe * faulty pods over the past few months. I smoke cumber flavor. I would like those to be replaced. I have saved both the cartridges and faulty battery. I do LOVE the Juul product. This is the first time in ** years I have been able to quit because of the cumber juul and I reccomend it to all my smoker friends who are trying to quit! Thank you Juul. Looking forward to hearing back.

GetHuman1822040 did not yet indicate what Juul should do to make this right.

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How Do I Recover My Account Access with Juul?What do I do if I'm having problems with defective JUUL pods?Can you return a broken JUUL?
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Juul

Customer service issue
Reported by GetHuman1822040
Dec 24th, 2018 - 3 years ago
Not resolved
Seen by 25 customers so far
Similar issue to 2147 others
0 customers following this

Timeline

GetHuman1822040 started working on this issue
Dec 24th, 2018 10:10am

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