My juul battery that I put my pods into is not hitting correctly. When I insert a pod t...

GetHuman1822040's customer service issue with Juul from December 2018

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The issue in GetHuman1822040's own words
My juul battery that I put my pods into is not hitting correctly. When I insert a pod the light does not always blink. Every time I try to get a drag off my device I get nothing but air. And when I do get a drag maybe * our kf every ** to ** trys, I just get juice in my mouth. I have had to purchase another device because I did not want to go back to cigarettes. But I would like this to be fixed by recieving another battery. I also have * maybe * faulty pods over the past few months. I smoke cumber flavor. I would like those to be replaced. I have saved both the cartridges and faulty battery. I do LOVE the Juul product. This is the first time in ** years I have been able to quit because of the cumber juul and I reccomend it to all my smoker friends who are trying to quit! Thank you Juul. Looking forward to hearing back.

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How Do I Recover My Account Access with Juul?What do I do if I'm having problems with defective JUUL pods?Can you return a broken JUUL?
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Customer service issue
Reported by GetHuman1822040
Dec 24th, 2018 - 3 years ago
Not resolved
Seen by 25 customers so far
Similar issue to 2147 others
0 customers following this


GetHuman1822040 started working on this issue
Dec 24th, 2018 10:10am

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