I got my juul from a gas station (Lukoil mini mart) guilderland center NY ***** when i...

GetHuman-peytonga's customer service issue with Juul from December 2018

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The issue in GetHuman-peytonga's own words
I got my juul from a gas station (Lukoil mini mart) guilderland center NY ***** when i was having issues and reached out to juul i was told that my warranty for my device number had already been replaced, which it wasn't replaced by me then visiting told the owner of the situation he had told me to not to contact juul that he would replace the device even though there was a one year warranty with purchasing the device. sometime had passed and i purched a second juul which i was having issus with once again i was told by juul that this device has also been issued a replcement again visted the store and now the owner wont do anything im not sure what kind of business practice is going on here either by the store or juul i would apperciate immediate attention to this matter that to me , quite unethical on a few differnt levels i look forward to hearing from you at your earlist convenice
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Juul

Customer service issue
Reported by GetHuman-peytonga
Dec 9th, 2018 - 6 mons ago
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GetHuman-peytonga started working on this issue
Dec 9th, 2018 2:26pm