I purchased (*) * packs of the Virginia tobacco *% strength a few weeks ago at Quiktrip...

GetHuman-suziesbl's customer service issue with Juul from December 2018

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The issue in GetHuman-suziesbl's own words
I purchased (*) * packs of the Virginia tobacco *% strength a few weeks ago at Quiktrip in Tempe AZ. I was excited you went to a lower strength. The pods are defected. Its hard to put them in and taking them out and they are leaking probably due to how hard it is to put them in and take them out. They are doing it on all * four packs I've purchased. Which isnt cheap, I thought Juul had taken care of this situation meaning the leaking? I have never had a problem putting the pods in or out until now?? Now I am out of (*) * packs? And I'm not very happy!!
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Juul

Customer service issue
Reported by GetHuman-suziesbl
Dec 4th, 2018 - a mon ago
I have an issue with Juul too
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GetHuman-suziesbl started working on this issue
Dec 4th, 2018 7:13pm