I purchased (*) * packs of the Virginia tobacco *% strength a few weeks ago at Quiktrip...

GetHuman-suziesbl's customer service issue with Juul from December 2018

1930 similar
0 following
Help with my Juul issue
First: share to improve GetHuman-suziesbl's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-suziesbl's next move: talk to Juul again when they open.
Juul's call center is closed now. We will send GetHuman-suziesbl a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman-suziesbl may need:
Name, Email, Phone number or other identifying information
The issue in GetHuman-suziesbl's own words
I purchased (*) * packs of the Virginia tobacco *% strength a few weeks ago at Quiktrip in Tempe AZ. I was excited you went to a lower strength. The pods are defected. Its hard to put them in and taking them out and they are leaking probably due to how hard it is to put them in and take them out. They are doing it on all * four packs I've purchased. Which isnt cheap, I thought Juul had taken care of this situation meaning the leaking? I have never had a problem putting the pods in or out until now?? Now I am out of (*) * packs? And I'm not very happy!!
GetHuman-suziesbl did not yet indicate what Juul should do to make this right.
I have an issue with Juul too
How GetHuman-suziesbl fixed the problem
We are waiting for GetHuman-suziesbl to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Juul's attention and get better help faster. Tap below to get started.
Having Juul issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Juul email you?
This email address isn't valid
Follow this issue
See how GetHuman-suziesbl fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-suziesbl
Dec 4th, 2018 - a mon ago
I have an issue with Juul too
Not resolved
Seen by 2 customers so far
Similar issue to 1930 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-suziesbl started working on this issue
Dec 4th, 2018 7:13pm