I bought a Juul and received a survey card in return receive gift card. Took the time...

GetHuman-clarkvi's customer service issue with Juul from November 2018

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The issue in GetHuman-clarkvi's own words
I bought a Juul and received a survey card in return receive gift card. Took the time to give the serial number and took the survey. When I completed it stated I wasn't eligible. I think this was a scam to get the numbers of devices and areas sold. I went back to the establishment and told the owner about this soon he won't recommend this to another customer as he did with me. I spent about $** and will not purchase another Juul product even though I was happy with it
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Juul

Customer service issue
Reported by GetHuman-clarkvi
Nov 25th, 2018 - 3 mons ago
I have an issue with Juul too
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Seen by 2 customers so far
Similar issue to 1814 others
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Timeline
GetHuman-clarkvi started working on this issue
Nov 25th, 2018 7:00pm