Pods were half empty and leak when I hit them never allowing me to get a good hit

GetHuman1581259's customer service issue with Juul from November 2018

Help with my Juul issue
The issue in GetHuman1581259's own words
Hit my juul like normal ... All juul pods in the pack have huge air bubbles almost half the pod when I first open them and are broken leaking every time I hit one of them , a whole pack of mango pods are not useable and getting my juul wet, this has never happened before and now I've wasted money on a full pack of broken pods
the whole pack was like this which means wherever they were made the process got screwed up bar code : GG**FA**A
I would like a new pack of pods to replace the old ones since I spent money on your product that came out broken
juul has gotten me off of cigarettes and I've been a consistent user for about a year now
I tried each pod in the pack and they were all the same
I have an issue with Juul too
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Juul

mango pods
Customer service issue
Reported by GetHuman1581259
Nov 18th, 2018 - a mon ago
I have an issue with Juul too
Fixed
Seen by 12 customers so far
Similar issue to 1740 others
0 customers following this
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Timeline
GetHuman1581259 started working on this issue
Nov 18th 5:43am
GetHuman1581259 indicated the issue is not fixed yet.
Nov 18th 5:53pm
GetHuman1581259 indicated the issue is not fixed yet.
Nov 18th 5:56pm
GetHuman1581259 indicated the issue is not fixed yet.
Nov 18th 5:56pm
GetHuman1581259 indicated the issue is not fixed yet.
Nov 18th 6:01pm
GetHuman1581259 indicated the issue is not fixed yet.
Nov 18th 9:14pm
GetHuman1581259 indicated the issue is not fixed yet.
Nov 21st 4:57am
GetHuman1581259 indicated the issue is not fixed yet.
Nov 21st 6:52pm