I purchased a juul starter kit, inside was a card that says if I complete a survey I’d...

GetHuman1542550's customer service issue with Juul from November 2018

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The issue in GetHuman1542550's own words
I purchased a juul starter kit, inside was a card that says if I complete a survey I’d receive a gift card.... so I entered my juul survey code to receive the $** visa e-gift card, no survey appeared... I made an account, I registered my device.... still no survey appeared... now I can’t re-enter my code to attempt the survey again and there’s no link on the web page for the survey....beginning to think its a marketing hoax...is there an actual way to complete the survey and receive the e-gift card??
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Juul

Customer service issue
Reported by GetHuman1542550
Nov 12th, 2018 - 4 mons ago
I have an issue with Juul too
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Seen by 7 customers so far
Similar issue to 1644 others
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Timeline
GetHuman1542550 started working on this issue
Nov 12th, 2018 1:43am