Hi , I’m a Juul auto ship member and on the website it says that for every * packs of p...

GetHuman-kathypap's customer service issue with Juul from November 2018

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The issue in GetHuman-kathypap's own words
I’m trying to have every *th pack of pods that I’ve ordered bia auto ship be credited to my account . I’ve NEVER received a free *th box ever ! ... Hi , I’m a Juul auto ship member and on the website it says that for every * packs of pods your *th box is free. I’ve been a member for a long time and just reviewed my shipment log and have NEVER received any of my *th box free. I’d appreciate this issue to be rectified, and for Juul to send me the free packs of mango pods that I’ve earned . Thank you *Kathy Papa
I would like JUUL to please credit my account for every *th pack of mango pods that I’ve purchased via auto ship . That’s exactly what your website says . For every * boxes your sixth box is free !
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Juul

JUUL Mango Pods
Customer service issue
Reported by GetHuman-kathypap
Nov 10th, 2018 - 2 years ago
Not resolved
Seen by 10 customers so far
Similar issue to 1629 others
1 customer following this

Timeline

GetHuman-kathypap started working on this issue
Nov 10th, 2018 10:56pm