I didn’t have access to my iCloud email address at the time I got my juul, however I do...

GetHuman-brianass's customer service issue with Juul from November 2018

1533 similar
0 following
Help with my Juul issue
GetHuman-brianass's next move: call Juul.
The best way to get your problem resolved is to tap the button below to start calling Juul. We will check on you later to see if it's fixed or needs to be escalated.
The issue in GetHuman-brianass's own words
I didn’t have access to my iCloud email address at the time I got my juul, however I do now. I created a juul account under my gmail, verified my age and the serial number, then I created an iCloud account and did the same thing, thinking it would deactivate my gmail account. I had to send a picture of my license, which verified my age, but my product is not showing up on either accounts, and when I try to register it, it says its already been registered...all in all I just want to delete the gmail account, and have everything on my iCloud account. I also would like my product registered because it has been having a lot of issues.
GetHuman-brianass did not yet indicate what Juul should do to make this right.
I have an issue with Juul too
How GetHuman-brianass fixed the problem
We are waiting for GetHuman-brianass to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Juul's attention and get better help faster. Tap below to get started.
Having Juul issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Juul email you?
This email address isn't valid
Follow this issue
See how GetHuman-brianass fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-brianass
Nov 4th, 2018 - a mon ago
I have an issue with Juul too
Not resolved
Seen by 8 customers so far
Similar issue to 1533 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Name, Email, Phone number or other identifying information
GetHuman-brianass started working on this issue
Nov 4th 1:25am
GetHuman-brianass shared this issue with followers on Twitter
Nov 4th 1:26am