I’ve not purchased ONE pack of pods that fit right or hit right in the last * weeks. Ma...

GetHuman1486304's customer service issue with Juul from November 2018

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The issue in GetHuman1486304's own words
I’ve not purchased ONE pack of pods that fit right or hit right in the last * weeks. Many leak or just straight up fall out. How typical of most companies, a great product is made that wins over the pubic, only to then be produced cheaply to work improperly. THOUSANDS of complaints about juul pods not hitting right, not fitting right, leaking, etc. Apparently neither have thousands of others. Yet, JUUL doesn’t seem to care. No response. NO APOLOGY for what they’ve done (because they know what they’ve done). When you care care more about money than people, eventually you will end up poor.
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Juul

Customer service issue
Reported by GetHuman1486304
Nov 3rd, 2018 - a mon ago
I have an issue with Juul too
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Seen by 1 customer so far
Similar issue to 1530 others
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Timeline
GetHuman1486304 started working on this issue
Nov 3rd 11:15pm