I bought the juul an I tried charging it cleaning it an all other things I could possib...

GetHuman1471872's customer service issue with Juul from November 2018

Help with my Juul issue
The issue in GetHuman1471872's own words
To hit the juul an smoke it , I had already had it on the charger when I got it but it did not want to charge. ... I bought the juul an I tried charging it cleaning it an all other things I could possibly think of but it has yet still to work I would like a new juul for the simple fact I bought this one an it does not work.
I had just spent $** on the The Starter Kit
You could make this right by giving me a New Juul Starter Kit
I'm new and I expected to be able to at least use it not spend my money on it for it to not work
I've tried everything I could think of
I have an issue with Juul too
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Juul

juul
Customer service issue
Reported by GetHuman1471872
Nov 2nd, 2018 - a mon ago
I have an issue with Juul too
Fixed
Seen by 2 customers so far
Similar issue to 1506 others
0 customers following this
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Timeline
GetHuman1471872 started working on this issue
Nov 2nd 5:08pm
GetHuman1471872 indicated the issue is not fixed yet.
Nov 2nd 5:12pm