I bought a * pack of mango juul cartridges and * was leaking and didn’t work, and now t...

GetHuman1394863's customer service issue with Juul from October 2018

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The issue in GetHuman1394863's own words
I bought a * pack of mango juul cartridges and * was leaking and didn’t work, and now the others aren’t pulling good at all. I have to pull really hard and it is extremely annoying. I just bought the juul a month ago and I take very good care of it. I don’t know if the juul is broken or the pods, but I would really like this problem to be fixed because it’s very frustrating and I liked the product and don’t want to have to switch to another or anything. I have only said good things about it uo to this point. Please help me with this problem. If you can send me another juul, in case this one got damaged from being faulty or from simply putting the pod in. Or if it is the pods themselves, yet I tried a new pod and it is still giving problems.

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Customer service issue
Reported by GetHuman1394863
Oct 23rd, 2018 - 4 years ago
Not resolved
Seen by 9 customers so far
Similar issue to 1384 others
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GetHuman1394863 started working on this issue
Oct 23rd, 2018 1:18pm