I just got this juul a couple weeks ago. I'm not using it all the time as I'm still smo...

GetHuman-sam_syd_'s customer service issue with Juul from October 2018

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The issue in GetHuman-sam_syd_'s own words
I just got this juul a couple weeks ago. I'm not using it all the time as I'm still smoking and trying to wean myself away from cigarettes. The firat three pods in my starter pack were fine. The last one leaked the oil into my mouth. I brushed off as a random defective pod & went ahead and picked up three more packs of pods. The first pack I opened, I had the same issue with the first two pods. I opened another pack & here I am with the same issue! My adult daughter has been using a juul for several months and has not had any issues. We buy at the same store and I just can't figure out what the issue is with mine. I've tried to figure if it's the way I'm holding it or maybe how my mouth grips the device but nothings seems different than how others use it. I'm pretty disappointed because I really favor the juul over the other vape products available. I like that there isn't much smell and the vapors are not as noticeable while using it. However, I just cannot keep buying the pods if they're defective more often than not.

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Juul

Customer service issue
Reported by GetHuman-sam_syd_
Oct 7th, 2018 - 3 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 1189 others
0 customers following this

Timeline

GetHuman-sam_syd_ started working on this issue
Oct 7th, 2018 3:28am

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