I think my juul is firing on its own when it’s in my pocket or sitting down somewhere...

GetHuman1188873's customer service issue with Juul from September 2018

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The issue in GetHuman1188873's own words
I think my juul is firing on its own when it’s in my pocket or sitting down somewhere. I just bought a band new pack of fruit medley pods and * of them now have completely burnt up. I’ll have it put away somewhere and when I go to get it I hit it and it doesn’t taste right or burns my throat and I take the pod out and see that the little cotton things that stick out along with all the juice around it is completely brown. I’ve wasted almost $** now on pods that are just burning up and getting ruined.
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Juul

Customer service issue
Reported by GetHuman1188873
Sep 23rd, 2018 - 2 mons ago
I have an issue with Juul too
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Seen by 4 customers so far
Similar issue to 1045 others
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Timeline
GetHuman1188873 started working on this issue
Sep 23rd 11:06pm