I switched to Juul back in April, I was a over a pack a day smoker. The first few weeks...

GetHuman-kurzconc's customer service issue with Juul from September 2018

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The issue in GetHuman-kurzconc's own words
I switched to Juul back in April, I was a over a pack a day smoker. The first few weeks were very difficult! Once I got used to the Juul I loved it! No more trying to hide the stinky cigarette smell, No more wasted time, and I feel so much better! I really enjoy the Virginia tabacoo. Sadly I’ve been disappointed over the last few weeks! The store I always buy pods from had new boxing. I didn’t think much at first. Then I had numerous pods leaking! Gross! And a huge waste of money! A single pod usually lasts a whole day if not a little longer. These were leaking so bad a pod was lasting only an hour or two. I tried cleaning the Juul itself, wiping off the pods and much more. I even purchased a new Juul thinking it was the unit itself! Nope, still leaking!! I’m well over $*** in the new unit and probably *-* boxes of leaked pods. This stinks! I may need to switch to something else! I’ve even ALMOST gone back to cigarettes!! I would appreciate a refund of some sort!! *Sincerely *Christy Kurz

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Customer service issue
Reported by GetHuman-kurzconc
Sep 7th, 2018 - 2 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 838 others
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GetHuman-kurzconc started working on this issue
Sep 7th, 2018 1:20am