I have bought a minimum of * full packs of pods where they either leak entirely all of...

GetHuman-circlemc's customer service issue with Juul from August 2018

Help with my Juul issue
The issue in GetHuman-circlemc's own words
I have bought a minimum of * full packs of pods where they either leak entirely all of the juice out in * minutes or they will not fire, therefore spitting a ton of juice into my mouth. i’ve tried other juul sticks however the pod acts the same. I either want to send you my juul and get a new stick or i want help on how to fix this problem because it seems to be the pods as the problem not my stick.
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Juul

Customer service issue
Reported by GetHuman-circlemc
Aug 28th, 2018 - 4 mons ago
I have an issue with Juul too
Fixed
Seen by 5 customers so far
Similar issue to 750 others
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Timeline
GetHuman-circlemc started working on this issue
Aug 28th 3:54am
GetHuman-circlemc indicated the issue is not fixed yet.
Aug 28th 6:04am
GetHuman-circlemc indicated the issue is not fixed yet.
Aug 28th 6:05am
GetHuman-circlemc indicated the issue is not fixed yet.
Aug 31st 5:04am