I went to charge my juul and a solid green light popped up on it and I let it charge fo...

GetHuman-hamullin's customer service issue with Juul from July 2018

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The issue in GetHuman-hamullin's own words
I went to charge my juul and a solid green light popped up on it and I let it charge for about ** minutes and I went to hit it and the green light will not go away. I have not had it for over a month and this is already happening. I would like a replacement battery because I had just purchased a new pack of pods. I loved the juul product and would continue to have one but I am pretty disappointed and would hate to have to switch products.
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Juul

Customer service issue
Reported by GetHuman-hamullin
Jul 31st, 2018 - 9 mons ago
I have an issue with Juul too
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Seen by 2 customers so far
Similar issue to 480 others
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Timeline
GetHuman-hamullin started working on this issue
Jul 31st, 2018 10:10pm