My juul is total ****. The packing looked as if some folded And smashed the flavor pack...

GetHuman-roycesmo's customer service issue with Juul from July 2018

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The issue in GetHuman-roycesmo's own words
My juul is total ****. The packing looked as if some folded And smashed the flavor packs in. I have never purchased them before so I had no idea. But my best friend has and she said I CLEARLY was sold a **** product. Today was my quit day . And only the cool mint works . I drove to her house and checked the other flavors on her juul. Didn’t work for her either . She said her juul is not functioning as well after trying to jam mine in. I feel awful. Just bought a pack of cigarettes. I tried to register my device online but could not. It’s so horribly smashed inside the pack the serial number are not legible. I can send pics. Funny because from the outside it looked fine. It was absolute defective and crammed in the box. I’m depressed.
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Customer service issue
Reported by GetHuman-roycesmo
Jul 30th, 2018 - 9 mons ago
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Seen by 9 customers so far
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GetHuman-roycesmo started working on this issue
Jul 30th, 2018 12:06am
GetHuman-roycesmo shared this issue with friends on Facebook
Jul 30th, 2018 12:07am
GetHuman-roycesmo indicated the issue is not fixed yet.
Jul 31st, 2018 12:12pm
GetHuman-roycesmo indicated the issue is not fixed yet.
Jul 31st, 2018 12:13pm