I ordered a replacement juul a few weeks ago and it never came

GetHuman816930's customer service issue with Juul from June 2018

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The issue in GetHuman816930's own words
The problem: I ordered a replacement juul a few weeks ago and it never came
GetHuman816930 did not yet indicate what Juul should do to make this right.
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Juul

Customer service issue
Reported by GetHuman816930
Jun 25th, 2018 - 4 mons ago
I have an issue with Juul too
Not resolved
Seen by 6 customers so far
Similar issue to 222 others
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Timeline
GetHuman816930 started working on this issue
Jun 25th 1:42am