Hello,*I recently purchased my first juul. It was a starter kit with * pods. I haven...
GetHuman801954's customer service issue with Juul from June 2018
Help with my Juul issue
First: share to improve GetHuman801954's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman801954's next move: talk to Juul when they open.
Juul's call center is closed now. We will send GetHuman801954 a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman801954 may need:
Name, Email, Phone number or other identifying information
The issue in GetHuman801954's own words
Hello,*I recently purchased my first juul. It was a starter kit with * pods. I haven’t had a cigarette in * days since I started this which I am thrilled about. I opened up the *rd and *th pod and both were slightly cracked. The oil leaked all over the package and my clothes. I could care less about my clothes but I was hoping you could send me a new kit or atleast a pack of pods. Thank you
GetHuman801954 did not yet indicate what Juul should do to make this right.
I have an issue with Juul too
How GetHuman801954 fixed the problem
We are waiting for GetHuman801954 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.