I subscribed in order to get ** percent off * pod packs. When I realized what subscribi...
GetHuman780334's customer service issue with Juul from June 2018
Help with my Juul issue
The issue in GetHuman780334's own words
I subscribed in order to get ** percent off * pod packs. When I realized what subscribing actually was I canceled because I don’t need * pod packs every month. However, I would need about one pod pack every month... but the minimal amount allowed to subscribe is * per month. So I canceled my subscription after it was mailed to me. It looks like Juul took a dollar off my card then put that dollar back onto my card and finally charged me for the two pod packs with the ** percent discount. I just want to make sure I did indeed cancel my subscription at no cost. Also, if you all would allow me to subscribe with only one pod pack a month I would do it for quite a while. Thanks.
GetHuman780334 did not yet indicate what Juul should do to make this right.
I have an issue with Juul too
How GetHuman780334 fixed the problem
Subscribe order * then unsubscribe and just get one every other month
Please help with my Juul issue
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.