I bought my *th gray Juul yesterday that I'm going to take the time to register for the...

GetHuman759827's customer service issue with Juul from June 2018

3 views
 | 
585 similar
 | 
0 following
Help with my Juul issue
GetHuman759827's next move: talk to Juul when they open.
Juul's call center is closed now. We will send GetHuman759827 a reminder to call them when they open. Nothing to do for now but wait!
The issue in GetHuman759827's own words
I bought my *th gray Juul yesterday that I'm going to take the time to register for the first time when I get home this evening. I was on the Juul website with my account yesterday ready to start auto ship with the free gold device . I'm buying enough pods to take advantage of the free gold device. The promotion is no longer available. I'll do it next time its available. I wanted a different color so I instead decided to go Blue from ebay with a Blue Starter. Finally, My concern.!!!!!!!! My last * packs of Juul pods. I've lost * pods to leaking! I do everything as instructed in terms of storage to prevent self inflicted leaking and I don't Juul walk in my sleep . I remember every minute of each day. After losing my *rd pod, I had to write this and seek some help from the company. As a smoker, I obviously don't like to quit products I like and that's why I sent this instead trying other pod option right away. Please let me know if you can do anything to replace my last * leaking pods. Jason Blakley* ***-***-****
GetHuman759827 did not yet indicate what Juul should do to make this right.
I have an issue with Juul too
How GetHuman759827 fixed the problem
We are waiting for GetHuman759827 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Juul customer problems.
How Do I Recover My Account Access with Juul?What do I do if I'm having problems with defective JUUL pods?Can you return a broken JUUL?
Do you have a customer issue as well?
We can help you get Juul's attention and get better help faster. Tap below to get started.
Having Juul issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman759827 fixes it.
This email address isn't valid

Juul

Customer service issue
Reported by GetHuman759827
Jun 7th, 2018 - a yr ago
I have an issue with Juul too
Fixed
Seen by 3 customers so far
Similar issue to 585 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Name, Email, Phone number or other identifying information
Timeline
GetHuman759827 started working on this issue
Jun 7th, 2018 3:27pm
GetHuman759827 indicated the issue is not fixed yet.
Jun 8th, 2018 11:45pm