Hello, *A couple of nights ago, my juul battery started to flash the yellow light on me...
GetHuman713322's customer service issue with Juul from May 2018
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The issue in GetHuman713322's own words
Hello, *A couple of nights ago, my juul battery started to flash the yellow light on me and wouldn't work either. I looked it up on YouTube and it said to take the battery out and let it dry for awhile. So I took the battery out of the case and let it dry for about an hour then put it back in, and it still had the same flashing yellow light. Since I couldn't figure out what was wrong with it, I just went to buy a new battery for my old juul case (since it was the gold case I still wanted the same case but with a different battery). So as I'm replacing the juul battery for my gold case, the battery starts to heat up drastically and I started to smell smoke. I ended up throwing the battery outside and retrieving it the next day (obviously not working). Would there be any way that you could refund my money for the broken battery? I just feel that I spent $** on nothing and I'm in a time where every penny is important to me. Please let me know if there's anything that you can do as soon as you can. Thanks!**-Peyton Allen
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