So a lot of the juul pods I have been getting have been very leaky and not firing up wh...

GetHuman-raydonth's customer service issue with Juul from April 2018

Help with my Juul issue
So a lot of the juul pods I have been getting have been very leaky and not firing up when I insert them into the battery. I then tried Eon Smoke pods with are compatible with the juul and they fire up just fine. I have the package to one of the pod packs I bought but the others were lost. Is there any way I can fix this.
I trust that Juul will make this right and come up with a resolution that is fair.
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Juul

Customer service issue
Reported by GetHuman-raydonth
Apr 27th, 2018 - 3 mons ago
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Seen by 18 customers so far
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GetHuman-raydonth started working on this issue
Apr 27th 2:26am
GetHuman-raydonth indicated the issue is not fixed yet.
Apr 27th 3:37am
GetHuman-raydonth indicated the issue is not fixed yet.
Apr 29th 12:52am