I received the below notice that the * devices that I ordered was delivered.*To my surp...

GetHuman-joanjacj's customer service issue with Juul from June 2018

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The issue in GetHuman-joanjacj's own words
I received the below notice that the * devices that I ordered was delivered.*To my surprise.. I opened the box and there was * boxes of juul pods???*I really need to get the devices that I paid for. Please send them overnight mail. I am a regular customer.*Joan Slocomb******@***.com****-***-******Order *R********* Was Delivered *Joan Slocomb****** Cameron Ct **** *Davie, FL ***** *R**********$**.***Device Kit*QTY*** **Contact JUUL Support*Available every day from *am-**pm PT.*@JUULVAPOR** * * *Contact Customer Support*FOR ADULTS *** YEARS OLD ONLY. NOT FOR SALE TO MINORS.*JUUL Labs is committed to ensuring nicotine products stay out of the hands of minors. In addition to verifying the age of our shoppers, we comply with various state and local laws, including those that restrict discounts*coupons, require additional shipping obligations, or impose various taxes. The list of laws and regulations that we comply with may change without notice as any additional laws are enacted.*WARNING: This product contains nicotine. Nicotine is an addictive chemical.*CALIFORNIA PROPOSITION ** WARNING: This product contains chemicals known to the state of California to cause cancer and birth defects or other reproductive harm.** **** JUUL Labs, Inc. All rights reserved.*Protected by issued and*or pending US and international patents:

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Customer service issue
Reported by GetHuman-joanjacj
Jun 2nd, 2018 - 3 years ago
Seen by 6 customers so far
Similar issue to 371 others
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GetHuman-joanjacj started working on this issue
Jun 2nd, 2018 5:21pm
GetHuman-joanjacj indicated the issue is not fixed yet.
Jun 2nd, 2018 7:27pm
GetHuman-joanjacj confirmed the issue is fixed. Hooray!
Jun 7th, 2018 1:23am

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