I have noticed that yet again a payment has come out of my account for £** but you neve...

GetHuman2459817's customer service issue with Justfab.com from March 2019

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The issue in GetHuman2459817's own words
I have noticed that yet again a payment has come out of my account for £** but you never sent an email to remind me to skip this month.* *I have worked out that you owe me over £*** - your subscription isn't made clear when you become a VIP. I shouldn't be charged £** when I don't buy anything!!!!* *I haven't ordered from you in a VERY long time, however I haven't cancelled my account with you because I want my money back.* *If you don't refund me in full I will take this further as this is technically theft! I shouldn't have to keep skipping each month just to avoid money being taken from my account.* *I'm not phoning customer services as your number will probably charge and no doubt I'll be on the phone for a long time!* *As soon as I have my money back I'll be cancelling my account.
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Justfab.com

Customer service issue
Reported by GetHuman2459817
Mar 12th, 2019 - 5 mons ago
I have an issue with Justfab.com too
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Timeline
GetHuman2459817 started working on this issue
Mar 12th 10:17am