I placed an order on the ********** order number *********. It was for two pairs of boo...

GetHuman2226617's customer service issue with Justfab.com from February 2019

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The issue in GetHuman2226617's own words
I placed an order on the ********** order number *********. It was for two pairs of boots for my daughter’s birthday and was to be delivered to her at her university address. This was done but the boots the JustFab were size * and not size * as per the order. I have emailed Justfab several times but nobody has got back to me. I’m still waiting to know how to send the boots back as they haven’t been collected yet either. Plus I’ve skipped the past couple of months as I’m so disgusted with the level of service JustFab have shown me and I wanted the issue with my daughter’s boots resolved before I bought anything else. Yet even though skipping the months JustFab have taken money on both months. I want a refund for the two months JustFab have taken and I want the boots I ordered for my daughter’s birthday to be sent to her. My name is Samantha Guthrie and I will be cancelling my JustFab subscription once this is resolved because of this.
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Justfab.com

Customer service issue
Reported by GetHuman2226617
Feb 17th, 2019 - 8 mons ago
I have an issue with Justfab.com too
Fixed
Seen by 3 customers so far
Similar issue to 2421 others
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Items needed
Order Confirmation Number
Tracking Number
Email on Order
Phone Number on Order
Name of Account Holder
Home and Billing Address
Timeline
GetHuman2226617 started working on this issue
Feb 17th 12:29pm
GetHuman2226617 indicated the issue is not fixed yet.
Feb 17th 12:30pm