I purchased a shoe and the order is still pending, now that same shoe is **% off for Pr...

GetHuman-angietak's customer service issue with Justfab.com from February 2019

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The issue in GetHuman-angietak's own words
I purchased a shoe and the order is still pending, now that same shoe is **% off for Presidents’ Day. I would like a refund for the difference .
Because this is the second time I’ve had to order this same heel and I am frustrated because I need them but I also need to save money where I can.
Refund me the difference of $**.** for the sale I missed by ** hours.
I’ve been a customer since November and I am excited to actually use the membership but so far it is not beneficial to me.
Technically my order has not been fulfilled so you may cancel if needed and reorder it with the Presidents’ Day discount currently $**.**
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Justfab.com

Coral caged heel
Customer service issue
Reported by GetHuman-angietak
Feb 15th, 2019 - 8 mons ago
I have an issue with Justfab.com too
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Timeline
GetHuman-angietak started working on this issue
Feb 15th 7:21am