I am a VIP member of JustFab, meaning £** is charged of you by the *th of every month i...

GetHuman1643947's customer service issue with Justfab.com from November 2018

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The issue in GetHuman1643947's own words
I am a VIP member of JustFab, meaning £** is charged of you by the *th of every month if you do not make a purchase. It is the **th November today, and JustFab charged me the £** yesterday. It is to my understanding that this money would be taken by the *th of every month if I do not make my own purchase. I understand the money has been credited to my account, and that I can use it to make a purchase. However, I would not prefer this and would rather be refunded of the £** into my bank account, considering they have taken the money before the contracted date.
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Justfab.com

Customer service issue
Reported by GetHuman1643947
Nov 28th, 2018 - 9 mons ago
I have an issue with Justfab.com too
Fixed
Seen by 9 customers so far
Similar issue to 1267 others
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Items needed
Order Confirmation Number
Tracking Number
Email on Order
Phone Number on Order
Name of Account Holder
Home and Billing Address
Timeline
GetHuman1643947 started working on this issue
Nov 28th, 2018 9:58am
GetHuman1643947 confirmed the issue is fixed. Hooray!
Nov 28th, 2018 10:37pm