I was charged *** NIS on my credit card on ** October, ****. I have never used your se...

GetHuman-jim_bake's customer service issue with Justanswer.com from October 2018

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I was charged *** NIS on my credit card on ** October, ****. I have never used your service and have no idea why I was charged or how you got my credit card(Bank Hapoalim MasterCard in Israel). I find this VERY disturbing. Please reply immediately. My name is Akiva Baker(also James Baker) and I leave near Jerusalem, Israel.**Just learned that my wife contacted someone from Justanswer to find out how to recover her gmail password----got no help--was told charge for help would be $* and we were charged more than $**--and without getting any answer. Have cancelled the credit card to avoid charge and will get new card with new number.
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Justanswer.com

Customer service issue
Reported by GetHuman-jim_bake
Oct 18th, 2018 - a mon ago
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Seen by 4 customers so far
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GetHuman-jim_bake started working on this issue
Oct 18th 7:01am
GetHuman-jim_bake indicated the issue is not fixed yet.
Oct 19th 7:15am
GetHuman-jim_bake indicated the issue is not fixed yet.
Oct 19th 7:20am