JustAnswer Customer Service

Contact JustAnswer & solve common issues

Use JustAnswer's Phone Number

JustAnswer's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about JustAnswer. Below you will also find the phone and non-phone-based contact information we've gathered.

JustAnswer: top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for JustAnswer.
There's more!
Click below to show 1 more questions, answers, and complete guides to common JustAnswer customer support problems.

Contacting JustAnswer customer support

Below you can compare and contrast the 4 ways to contact JustAnswer by looking at which ones are the fastest and which ones other customers recommend the most for solving JustAnswer customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact JustAnswer across the following channels: Phone, Email, Web, Chat.

Phone number / contactWaitVotes
800-984-6742
Customer Service
5 mins44
cs@justanswer.com
Customer Service
< 3 hrs11
Online Help at justanswer.com
Customer Service
< 4 hrs55
Live Chat at justanswer.com
Customer Service
2 mins47

Recent reasons customers contacted JustAnswer:

I have been trying for over * hours now to speak to a live person on the phone and ever...
I did not ask this a question I did not subscribe to it and my account is overdrawn bec...
Me han hecho un cargo de $** d*lares sin consult*rmelo,al momento de yo hacer mi pregun...
I was sent to the one dollar charge page that is suppose to be returned I was charge...
I was supposed to get a refund of ** dollars my membership is cancelled why haven’t I g...
I need to request a refund
quiero cancelar mi cuenta
yo pague los * dolares para inscribirme pero ya no quiero hacer mas ninguna pregunta y...
I need to speak to an associate.
I did not know that I was signing up for a monthly service.*Do not want an automatic mo...
Dear JustAnswer*Can you explain? *I asked for advice with device Geniux X. *Pearl Wilso...
I would like to know why you advertised $* and charged my account $**
I am not able to access my * free phone calls
I am not able to call with my lawyer

Help me with my issue

Does GetHuman work with JustAnswer?

GetHuman does not work with JustAnswer's customer support operations, directly or in any other way. GetHuman has no partnership or relation to JustAnswer at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check JustAnswer's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting JustAnswer at a Glance

JustAnswer has 1 chat option
JustAnswer has 1 customer email
JustAnswer has 1 help forum
JustAnswer has no twitter handle
JustAnswer has no facebook page
Contact information overview

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